This document applies to SoAs2u Pty Ltd, ABN 56 240 743 120. It is SoAs2u’s policy to respect the confidentiality of information and the privacy of individuals.

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In the course of carrying out our activities, SoAs2u Pty Ltd will collect, store, use and disclose personal information. We are committed to the protection of your personal information and to compliance with Australian privacy law.

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Personal information

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Personal information is information or an opinion about an identified or reasonably identifiable individual, whether or not the information or opinion is true and whether or not the information is recorded in a material form.

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Types of personal information we collect and hold

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We collect and hold personal information about individuals for the provision of our products and services and purposes connected to those products and services.

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Consistent with the provision of our products and services, the types of personal information we may collect and hold includes individuals’ names, contact details, financial information, contact preferences, statistical information regarding the use of the website, credit card or other financial information and computer IP address.

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How we collect and hold personal information

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We may collect personal information directly from you in the course of providing our products and services. Sometimes, we may collect personal information about you from other sources, people and organisations including:

• our website;

• your representatives, including your legal, tax or financial advisers; and

• other organisations who, jointly with us, provide products and services to you.

 

Personal information is held securely, is subject to various security protections and is held only for as long as the information remains relevant to the purpose for which it was collected or to the extent it is required by law to be held. We maintain firewalls to restrict server access and use encryption to protect your passwords and other data.

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Purposes for which we hold, use and disclose information

 

We will not use or disclose personal information for any secondary purpose, unless that secondary purpose is related to the primary purpose for which we have collected that information, and you would reasonably expect the disclosure in the circumstances, or unless you consent to that use or disclosure.

The purposes for which we hold, use and disclose information include:

• conducting our business;

• to communicate information about our products and services or third-party products or services that may be of interest to you; and

• for our internal administrative, research, planning, marketing, reporting and product development.

 

Access and correction

We may, in the course of providing products and services, disclose personal information to overseas entities.

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Those overseas entities are likely to be located in the following countries: New Zealand and United Kingdom.

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Changes to this policy

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We will review and update this Privacy Policy from time to time as needed without notice. Therefore, you should review the terms of this policy periodically to make sure that you are aware of how we collect, hold, store and use personal information.

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Complaints

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If you consider a breach of the Privacy Act 1988 (Cth) has occurred, you may direct your query to our Privacy Officer and we will attempt to resolve your complaint.

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If you do not consider our response satisfactory, you may contact the Australian Privacy Commissioner at its website www.oaic.giv.au or by telephone on 1300 363 992.